Hardwiring Excellence

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In Hardwiring Excellence, Quint Studer helps health care professionals to rekindle the flame and offers a road map to creating and sustaining a Culture of Service and Operational Excellence that drives bottom-line results.

How do you take your organization to the next level?
With passion, purpose, and worthwhile work.

In Hardwiring Excellence, Quint Studer helps health care professionals to rekindle the flame and offers a road map to creating and sustaining a Culture of Service and Operational Excellence that drives bottom-line results.

Learn tools, tips, and techniques to hardwire key behaviors as expressed by the Nine Principles^SM to:

• Increase employee, physician, and patient satisfaction;
• Lower employee turnover;
• Improve quality;
• Grow market share; and
• Increase revenue while reducing costs.

As the results occur, momentum builds, and the Healthcare FlywheelSM turns, making health care a better place for patients to receive care, employees to work and physicians to practice medicine.

Hardwiring Excellence hits the BusinessWeek bestseller list. Click here to see the list.

Hardwiring Excellence reaches #6 on Amazon's top-selling paperback business books list. Click here to see the St. Louis Post-Dispatch's article.

Related Articles:
Hardwiring Excellence named one of top 10 best selling business paperbacks.

Related Audio:
Listen to Quint discuss Hardwiring Excellence in several interviews with Jim Blasingame on The Small Business Advocate® Show.

Related Products:

• 101 Answers to Questions Leaders Ask
• Leader Evaluation Manager^TM - Results Through Focus and Accountability