Stories of Purpose, Worthwhile Work, and Making a Difference
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Dakota
Day 248
The family member of a patient shared the following story with our hospital:
My boyfriend and I came into the Pediatric ER on Saturday May 13, 2006, with his son, Dakota, who had a broken arm. The staff at the hospital made the situation bearable. From the moment we walked through the doors, the security guards were pleasant and the administrator was all smiles. They made all of us feel so calm.
We went right into the ER. Eddie was our nurse. He was so attentive to all of Dakota's needs and our needs as well. Then we met Dr. Haynes. My goodness, how wonderful to be around a doctor who laughs and smiles when your son is scared! We never felt like we were forgotten. Anything we asked for, they were right there to help with. Even Andrew, who was, I believe in Maintenance, was amazing! He saw me shivering and brought me a warm blanket, then a chair so I could sit down while they were setting Dakota's arm. Thank goodness Dr. Haynes and Eddie were able to set the bone and keep Dakota from needing surgery.
I do not know the names of everyone we came in contact with, but they were all wonderful. I think nowadays when you come across people who are there not just for the job but for the rewards and the people they serve, they should be applauded!
—Anonymous Contributor, Joe DiMaggio Children's Hospital, Hollywood, FL
This story was excerpted from What’s Right in Health Care, 365 Stories of Purpose Worthwhile Work, and Making a Difference (Fire Start Publishing, ISBN 978-0-9749986-4-0) and is available at www.studergroup.com.
