Studer Group has designed this new one-and-a-half day session to share five critical competencies that healthcare leaders require but are rarely trained in: talent management, communicating like a leader, managing your time and energy, mastering your professional development, and aligning the behaviors of a team. Whether you are responsible for a single unit or a large area of an organization, you will leave this session with practical tactics that you can immediately put into action to achieve dramatically improved outcomes in your area of responsibility.
Bob Murphy speaks on practical leadership tactics that improve outcomes.
After working with hundreds of high performing organizations and tens of thousands of leaders, we have identi ed the practical skills that separate the best leaders in healthcare from all the rest: talent management, communicating like a leader, managing your time and energy, mastering your professional development, and aligning the behaviors of a team. Unfortunately, most leaders haven't had the time or opportunity for formal training on these essential skills, which is why we created this new institute.
- Talent Management
- Selection of talent
- Building a successful team
- Development and retention of talent
- De-selection
- Communicating Like a Leader
- Answering tough questions
- Communicating with impact
- Combining prescriptives with passion
- Facilitating change
- Time and Energy Management
- Running effective meetings
- Overcoming "full plate syndrome"
- Delegating responsibility
- Mastering Your Professional Development
- Getting results
- Accountability
- Critical thinking
- Understanding and communicating the external environment
- Understanding HCAHPS, "Never Events" and other game changing trends
- Aligned the Behaviors of a Team
- Aligning individual behavior to organizational goals
- Rounding for outcomes
- Key Words at Key Times
- Reward and recognition
Return on Investment:
- Improve your ability to delegate, hold individuals accountable and align teams
- Run effective meetings and handle tough questions
- Reduce employee turnover and engage employees
- Quickly improve clinical, nancial and service results
Testimonial:
"I very much enjoyed and valued the opportunity to practice what we learned during the exercises. It was extremely helpful to learn from my peers."
- Sharon Dunn, Administrator, Metcare of Florida, Inc, (West Palm Beach, FL)
The faculty:
Join two of Studer Group's most sought after national speakers for a transformative event.
| Bob Murphy, RN, Esq., FACHE – International Studer Group Speaker As the former administrator of Baptist Hospital in Pensacola, FL, Bob led this 492-bed hospital to the 99th percentile in patient satisfaction for eight consecutive years. As a national speaker for Studer Group he shares leadership best practices learned from his 25 years experience as a phlebotomist, nurse, department leader of emergency/trauma services, quality leader, risk manager, COO and administrator. Bob Murphy consistently rates above 97% on the quality of his speaking engagements. To learn more about Bob Murphy and view video clips of recent speaking engagements, click here. |
| Colleen Thornburgh, MS – National Studer Group Speaker and Coach An experienced health care and leadership development executive, Colleen brings over 20 years of learning knowledge to the Studer Group in Learning Enterprise, Leadership Development and Employee Satisfaction. Colleen works with Studer Group partners to develop and implement lasting, strategic and results oriented leadership development processes and institutes. To learn more about Colleen, click here.
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Webinars:
Videos:
Continuing Education:
Studer Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Studer Group designates this educational activity for a maximum of 10 AMA Category 1 Credits. Physicians should only claim credit commensurate with the extent of their participation in the activity.
