One of the largest healthcare peer-to-peer learning conferences in the nation, What's Right in Health Care brings individuals together to share ideas that have been proven to make healthcare better.
Click here to download the What’s Right in Health Care E-Brochure.
An Intensive Learning Collaborative | At a Glance | World-Class Plenary Sessions | Tactical Focus | The Calling
One of the largest healthcare peer-to-peer learning conferences in the nation, What’s Right in Health Care brings individuals together to share ideas that have been proven to make healthcare better.
The conference provides the tools, techniques, and solutions you can use to achieve quick wins, as well as sustained clinical, operational and service excellence. Thirty-three breakout sessions focused on proven tactics, three plenary sessions, and networking opportunities will help your organization move to the next level in every area.
The conference was designed to help you implement tactics that evidence has proven to drive sustainable results in organizations. In fact, last year’s conference featured tactics that produced a more than $136 million return on investment for the presenting organizations.
Designed for the Continuum of Healthcare Delivery
Each session will focus on one of these areas:
- HCAHPS
- Inpatient
- Outpatient
- Emergency Departments
- Physician Practices
- Special Issues Related to End of Life Care, Home Health and Support Services
Wednesday, June 18
3:00 – 5:30 pm
- Breakout sessions
Thursday, June 19
8:00 am – 7:30 pm
- Opening plenary keynote featuring Quint Studer and Janet Corrigan
- Full day of breakout sessions
- Celebration reception
- Awards celebration and live concert for healthcare with The Fire Starters
Friday, June 20
8:00 am – 12:00 pm
- Plenary keynote session featuring Dr. Gerald Hickson
- Closing plenary featuring Quint Studer
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National Priority Areas for Leveraging Improvements in Healthcare Quality Janet M. Corrigan, Ph.D., M.B.A. President and CEO National Quality Forum (Washington, D.C.) |
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The Why and How of Dealing with “Special” Colleagues: Discouraging Disruptive Behavior Gerald B. Hickson, MD Associate Dean for Clinical Affairs Director, Clinical Risk Reduction and Loss Prevention Center for Patient & Professional Advocacy Vanderbilt University School of Medicine (Nashville, TN) |
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Saving Lives Quint Studer Founder & CEO, Studer Group Author, Wall Street Journal and Businessweek bestsellers |
Network and Celebrate with your Peers
As you connect with peers from across the country—people who are focused on achieving the same positive outcomes—you will receive coaching and tools you can implement on the day you return to make an immediate impact on your organization.
Celebration Reception |
Thursday, June 19
4:00 – 5:30 pm
Celebrate what’s right in healthcare with more than 1,800 leaders.
Awards Celebration and Live Concert |
Thursday, June 19
5:30 – 7:30 pm
Cheer for this year’s award recipients, including the newest additions to the Studer Group Hall of Fame, followed by a live concert with Alex Call and The Fire Starters featuring music from “The Calling.”
33 Breakout Sessions focused on specific tactics (partial list)
This year’s 33 breakout sessions are in-depth and highly focused on how to implement specific tactics proven to get results. Choose from an array of topics, including:
- Creating a Collaborative Patient Care Environment Between Nursing and Support Services
- Implementing Hourly Rounding in Both Inpatient and Emergency Department Settings
- Driving Organizational Outcomes Through Physician Engagement
- Manage What You Measure: Making the Most of Your HCAHPS Results
- Top 3 Tactics to Enhance and Sustain Physician Office Performance
- Selecting Talent: Strategy and Tactics to Select and Retain the Best Employees
- Jumping on the Bus: Successful On-Boarding of New Leaders
- Discharge Calls: A Tactic that Improves Quality and Saves Lives
- Pain Management at the End of Life: Using Key Words for Excellent Clinical Results
- Engaging Your Board with Passion, Purpose and Pillars
Click here to view a printable version of the breakout sessions in PDF format.
A Special Live Concert for Healthcare
Alex Call and The Fire Starters present a very special musical event inspired by what’s right in healthcare.
Featuring the lyrics of Quint Studer, with words and music by Alex Call (writer of the Tommy Tutone hit 867-5309/Jenny) and Lisa Carrie (Eddy Arnold, Wayne Newton, Mickey Gillie).
And introducing The Fire Starters:
- Buddy Hyatt, keyboards (Toto, Nashville Superpickers)
- Danny Parks, guitar (Brooks & Dunn, George Jones, Toby Keith)
- Wayne Killius, drums (Steve Winwood, Big & Rich, Leon Russell)
- Jimmy Hyatt, bass (Tanya Tucker, Dusty Drake, Laura Bryna)
- Jim Hoke, sax (NRBQ, Emmy Lou Harris, Faith Hill)
- Michael Black, vocals (Jordanaires, Michael Bolton, LeeAnn Rimes)
- Gary Pigg, vocals (Amy Grant, Neil Young, Michael W. Smith)
| "It is our hope to make a difference. Our belief is that these songs can make a difference, and the pure passion and commitment that has driven this project will make a difference in peoples' lives. I hope this music touches you with a few tears, some laughs, a lot of gratitude, and a deep belief that we can make the world better." - Quint Studer |
Continuing Medical Education
The Studer Group mission is to positively impact patients' healthcare delivery and organizations by providing continuing medical education (CME) activities that support and create a culture of service and operational excellence. The CME, content areas include clinical quality, operational efficiency, service excellence and interdependency in healthcare. The expected results of the overall CME Program and its individual activities are to improve patient satisfaction, patient safety, clinical outcomes, staff retention, physician performance and the overall delivery of health care.
**The Studer Group is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Studer Group designates this educational activity for a maximum of 11 CME credit hours in Category 1 Credit towards the AMA Physician's Recognition Award.**