Agenda Rural Partnership Institute

Rural Partnership Institute Agenda
August 30 – 31, 2006, Chicago

Day One

7:30 a.m.		Registration Networking / Breakfast
8:30 a.m.		Welcome – Zani Weber, Studer Group Rural Partnership Lead Coach Opening Keynote – Quint Studer, CEO and Founder, Studer Group
10:00 a.m.		Learning Session I Basic Track – 9 Principles with Lynne Cunningham Clinical Track – Individualized Patient Care and Huddles with Pat Treiber and Lauren Charles Administration Track – LEM: Leadership Evaluation Manager…Tools that Work! with Beverly Begovich CEOs – Quint Unplugged (Invitation Only)
11:30 a.m.		Learning Session II Basic Track – Peer Interviewing and the First 90 Days with Zani Weber Clinical Track – A Patient Care Model: Hourly Rounding Behaviors with Lauren Charles Administration Track –LEM: Leadership Evaluation Manager…Tools that Work! with Beverly Begovich

12:30 p.m. Lunch

1:15 p.m.		Learning Session III Basic Track – High Middle & Low Conversations with Lynne Cunningham Clinical Track – Pre and Post Patient Calls with Zani Weber Administration Track – Tools You Can Use- LeadershipDevelopment Institutes in the Rural Setting with Cynthia Schafer
2:30 p.m.		Learning Session IV Basic Track – People Engagement- Standards & Measurement Teams with Cynthia Schafer Clinical Track – Huddles, Shift to Shift Reports, SBAR with Zani Weber and Lauren Charles Administration Track – Going Beyond the Obvious (Emergency Medical Systems) with Micheal Ethridge Director of EMS, Sumner Regional Health CNOs - Quint Unplugged (Invitation Only)
3:45 p.m.		Learning Session V Basic Track – Rounding and Recognition with Thank You Notes with Barb Koester Director HR, Jane Thompson COO and John Temple Director of IS, York General Health Services, York, NE Clinical Track – Emergency Departments Achieving Excellence with Jan Knickerbocker RN Manager, Canton Potsdam Hospital, Potsdam, NY Administration Track – Improving Physician Satisfaction in Small Hospitals with Hoyt Skabelund, Administrator Presbyterian Healthcare Services, Plains Regional Medical Center, Clovis, NM Other Os – Quint Unplugged (Invitation Only)

5:00		Social Networking

Day Two

7:00 a.m.		Networking / Breakfast
8:00 a.m.		Welcome and format for the morning with Lynne Cunningham
8:05 a.m.		It’s Whose on Your Bus that Matter” with Greg Paris, CEO, Monroe County Hospital, Albia, IA How to recruit the right people for your organization How to reward, recognize, and retain employees How the right people can impact business operations
8:45 a.m.		Getting Started with Cultural Change: It’s the Largest Construction Project You’ll Ever Go Through with James Pope, CEO, Wadsworth Rittman Hospital, Wadsworth, OH How to stay the course when patient satisfaction results decline How to motivate staff to implement a culture of excellence How to take your organization to the next level
9:25 a.m.		Is this Heaven?...No, it’s Wright Medical Center with Steve Simonin, CEO and Tiffini Mericle, DON, Wright Medical Center, Clarion, Iowa How to successfully recruit new physicians How to provide structure and organizational framework in the rural marketplace How to use a balanced scorecard approach to evaluate and choose the best options for the future
10:30 a.m.		The Baldrige Award: What’s in it for me? with Paul Grizzell How Baldrige criteria can provide a framework for improvement of bottom-line results How the non-prescriptive Baldrige categories align with Studer Group Nine Principles, Five Pillars and prescriptive tools How to identify first steps to begin your journey toward excellence in health care quality
11:05 a.m.		HFMA’s tools for the small, rural hospital with Dick Clarke, CEO, HFMA
11:20 a.m.		Q&A with Panel
11:45 a.m.		Adjourn