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Read our monthly newsletter highlighting stories that will help you connect back to purpose; resources that can help achieve your personal and organizational goals; and stories of success from the field. We hope you find this useful.
Eight Tips for Tough Times
with Chief Nurse Executive Barbara Nelson, RN, PhD
Sutter Roseville Medical Center
Learn how one organization has sustained patient, employee, and medical staff satisfaction in the top quartile while operating in a union environment; adhering to California's strict nursing ratio requirements and caring for patients in a state with one of the lowest RN populations nationwide.
Five Critical Skills that Healthcare Leaders Need
What are the five practical skills that separate the best leaders in healthcare from all the rest and where do they receive formal training to enhance those skills? Senior leaders at leading healthcare organizations tell us that they want their leaders to know:
 How to recruit and retain high performers
How to communicate like a leader
How to manage their time and energy
How to master their professional development
How to align the behaviors of a team
Unfortunately, most leaders haven't had the time or opportunity for formal training on these essential skills. Click here to view a video from Studer Group National Speaker, Bob Murphy, with an opportunity for your leaders to receive training on each of the above skill sets at the Foundations of Healthcare Leadership institute in Dallas on
May 6–7.
Participate in the Largest Ever Study on Healthcare Leadership Skills
We are conducting what we hope will be the largest study ever of healthcare leadership skills.
If you hold a leadership, management, or supervisory position in healthcare organizations, please go to www.studergroup.com/leadership and complete the survey by April 22nd. The fifteen minutes of your time needed to complete the survey will impact the future of healthcare.
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CELEBRATING NURSES WEEK!
National Nurses Week is coming! Nurses Week is celebrated from May 6-12, and Studer Group wants to thank nurses across America for the commitment nurses make every day for their patients, their communities and their country. For ideas on how to celebrate Nurses Week and for great nurse resources, click here. |
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Inspired Nurse Maintains and Recaptures the Feelings of Purpose and Worthwhile Work |
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Inspired Nurse is filled with stories that illuminate those sacred moments of joy, wonder, insight, gratitude and grief. The book is a wonderful way to say "Thank You" for the difference they make every day.
Inspired Journal, is a companion to Inspired Nurse, which helps the reader to share their thoughts and stories in writing to strengthen their connection to Inspiration. Click here to learn more about the book and journal. |
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SELF TEST: Are you Maximizing Revenues and Avoiding Costs in These 
Tough Times?
Click here to take a quiz and see how you rate.
Executive Leadership and Board Development: Strategies for Success
 Do you have strategies in place for your Senior Leaders and Board that will set the tone, vision and strategic direction for your organization? Executive Development training from Studer Group is now available to organizations that are working within the Evidence-Based LeadershipSM model to improve organizational results. Executive coaches have an average of ten years experience in the industry as C-suite executives, offering a wide and diverse set of skills and resources to enhance the coaching experience and to develop high performing leaders. Click here for more information on Executive Development training modules that are available to your organization.
Eliminating Disruptive Behavior Improves Quality of Life and Patient Safety
The time has come to finally eliminate disruptive behaviors from our healthcare organizations. Whether the motivation is to improve the quality of life for our workforce, patient safety, malpractice exposure or compliance with the new JCAHO standards, hospitals across the country are tackling this persistent challenge. Click here to read an article written by one of the nation's foremost experts on this topic, Gerald Hickson, M.D., Vanderbilt University Medical Center.
Also, be sure to join us the morning of Monday, June 29th for an in-depth session on this topic at our annual conference, and then again Tuesday, June 30th for a special session with Dr. Hickson.
The Power of Combining Leader Rounding & Post-Visit Phone Calls
An article in the March edition of The Journal of Nursing Administration touts the value of bundling post-visit phone calls with leader rounding. Co-authored by Nina Setia from Studer Group partner hospital Hackensack University Medical Center (NJ), the article shows how combining these two tactics can dramatically improve quality of care and patient perception of care, which currently stands at the 99th percentile nationally for several indicators. Click here to read the article.
CONGRATULATIONS TO NEWTON-WELLESLEY HOSPITAL
Because of their results, Newton-Wellesley Hospital is awarded the 2009 April Fire Starter of the Month. This distinguished honor is presented monthly to a hospital that stands out from its peers and serves as a premier example of what is right in healthcare.
"In this current turbulent time in healthcare while other organizations are struggling, Newton-Wellesley provides a beacon of light by providing better healthcare to patients in their community," says Quint Studer, CEO of Studer Group.
 Through their quest to excellence, Newton-Wellesley continues to perform in physician satisfaction with results at the 97th percentile in 2005 and the 99th percentile in 2007. Employee satisfaction is also ranked above most hospitals at the 93rd percentile for the northeast region and had the highest satisfaction among registered nurses at employers with more than 2500 employees.
To read more about Newton-Wellesley Hospital and their journey to excellence,
click here.
Congratulations to ten Studer Group Partners that made Modern Healthcare's "Top 100 Hospitals" list
Advocate Good Samaritan – Downers Grove, IL
Marion General Hospital – Marion, IN
Memorial Hospital West (Memorial Healthcare System Hollywood, FL) –
Pembroke Pines, FL
Metro Health Hospital – Wyoming, MI
Sacred Heart Hospital on the Emerald Coast – Miramar Beach, FL
St. Elizabeth Community Hospital (CHW) – Red Bluff, CA
St. Joseph's Hospital and Medical Center (CHW) – Phoenix, AZ
St. Joseph Regional Medical Center - South Bend, IN
University Medical Center – Tucson, AZ
Vanderbilt University Medical Center - Nashville, TN
This is a story of how Carolinas Medical Center - Lincoln OB unit came together to help someone who was not only their patient, but their co-worker as well. Click here to view.
Each month we share a compelling video story from one of our partner organizations that helps connect us back to why we entered our chosen profession within healthcare. If you have a story you would like to share with us on video, click here.
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