Our Coaches
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Bill
Bielenda
Coach
Bill brings more than twenty-nine years of healthcare experience to the Studer Group. He has worked closely with Quint Studer since 1996 beginning at Baptist Health Care and for the last nine years as a coach with the Studer Group. Bill is recognized as a leader in health care for his knowledge of leader accountability, operational benchmarking and goal development. He has extensive healthcare leadership experience, which ranges from administration, management engineering, finance, and strategic planning. During his career he has successfully led numerous initiatives to help improve operations and raise organizational efficiencies resulting in best-in-class performance levels, improved bottom line and superior service levels. With expertise in helping executive teams set strategic goals, Bill works closely with healthcare leaders to insure they align their goals to results that matter. Bill acts as "point man" to all Studer Group coaches and partners to help provide them with the latest tools and techniques on accountability processes. As part of his teachings, Bill focuses on helping leaders identify relevant metrics, develop realistic goal targets and use measurement tools to track outcomes. In addition, he is an expert in helping senior teams design processes to link incentives to performance. Bill has helped more than four hundred organizations implements leader accountability processes. He has published articles on this topic and speaks to leadership teams all across North America. |
"When hospitals implement the Nine Principles and put strong, cohesive Leadership Development into place, success does follow. Time and time again, I have seen organizations achieve service excellence goals that others would have sworn were not possible."
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